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PECO New Home Rebates
PARTICIPATING RATER AGREEMENT
Period June 1, 2016-May 31, 2021
This Agreement sets out the terms and conditions under which Participating Raters can gain benefits by conducting work related to the design and construction of energy efficient new homes for PECO New Home Rebates. Participating Raters gain benefits if they agree and adhere to the terms of this Agreement and all PECO New Home Rebates’ requirements outlined below.
PECO New Home Rebates is one in a portfolio of solutions benefiting PECO Energy Company’ (“PECO”) residential customers (“Participating Customers”) as part the PA Public Utility Commission-approved Act 129 Phase III Energy Efficiency and Conservation Plan. PECO hired Performance Systems Development (PSD) as a subcontractor to implement PECO New Home Rebates.
Benefits for Participating Rater
PECO New Home Rebates’ requirements and guidelines
Participating Rater shall:
If Participating Rater is unable to meet these requirements, they may submit, in writing, a Request for Waiver to PSD. The Request for Waiver must provide a detailed, reasonable and credible explanation of the reasons why the Participating Rater is unable to comply with the terms of the requirement. PSD reserves the right to approve or reject any Request for Waiver.
Customer Service Requirements
Participating Raters shall meet the PECO New Home Rebates’ standards for work performed, rebate applications submitted, and customer satisfaction (Standards for Work Performed or “Standards”). PSD and PECO will provide feedback on performance and adherence to the Standards and offer training to improve Participating Rater performance. At PSD’s discretion, Participating Raters shall be removed or suspended from PECO New Home Rebates if they continually violate Program policies or otherwise not adhere to the Standards or terms of this Agreement. The Standards are subject to change at PSD or PECO’s discretion.
To help ensure Participating Raters meet PECO New Home Rebates’ standards, PSD shall inspect Rater-verified equipment and submitted rebate applications. PSD shall perform a desk inspection of every rebate application. PSD shall perform an on-site inspection of a Participating Rater’s work for one of the first five (5) projects submitted. After the first on-site inspection, PSD will perform an on-site inspection on at least 5 percent of a Rater’s Rated homes. PSD and PECO reserve the right to conduct selected inspections of any job. If a Rating fails to meet the Standards, the Participating Rater, upon request from PSD, and at no additional cost to the Participating Homebuilder, shall make reasonable corrections to Rating that the Participating Rater has performed to bring such work up to the Standards. The corrections shall be completed within a reasonable timeframe specified by PSD. Participating Rater agrees to take steps necessary to ensure that future work shall comply with the Standards. If corrections to the Rating cause the home to fail to meet eligibility requirements, the builder will not receive an incentive for that home. The builder may take corrective actions to make the home eligible, provided these actions are documented by the Rater and the Rater submits a new Rating reflecting these changes.
Participating Rater may describe their firm as a “participating Rater” with PECO New Home Rebates. Participating Rater shall not describe their firm as “approved,” “certified,” “accredited” or “recommended” by PECO, and shall not use any other descriptive term which might imply a special relationship with PECO, or imply that PECO warrants Participating Rater’s work. The specific phrase that may be used in marketing is: [Participating Rater name] is a participating Rater in PECO New Home Rebates. Participating Rater shall not use the PECO seals, trademarks, service marks, company logos, etc., in any advertising or solicitation of business unless pre-approved by PSD. Participating Rater shall not make reference to PECO, or PECO New Home Rebates, in any advertisement which makes claims or refers to a specific level of energy savings and dollar savings that customers may expect from energy efficiency products and services offered.
PSD may, in its sole discretion, and upon written notification to Participating Rater, terminate Participating Rater from PECO New Home Rebates for good reason, including, but not limited to, if PSD cannot verify all items provided in Participating Rater’s application, obtains adverse information about Participating Rater, if Participating Rater is suspected of any fraudulent activity, if Participating Rater persistently violates Program standards or otherwise not adhering to this Agreement.
PECO and PSD understand the sensitive nature of certain data supplied by Participating Rater as part of the PECO New Home Rebates. Any confidential customer, sales or price data provided to PECO or PSD as part of PECO New Home Rebates will be used only for the sole purpose of tracking and analyzing trends in sales of equipment. PECO and PSD shall endeavor to compile and aggregate publicly available data in such a manner that individual confidential customer or price data cannot be identified. PECO and PSD may retain and use statistical, aggregated information to incrementally improve and develop its services and to create studies, research, products or strategic planning regarding its services and may share such information with PECO; provided that such studies, research, products or plans do not identify customers or Participating Rater.
The cumulative sales information of all Participating Raters may be used to generate progress and summary reports, which are required to evaluate the success of PECO New Home Rebates. These reports will be made available to the public, but will not provide Participating Customer or Participating Rater-specific information.
PECO and PSD will make all attempts permissible under the law to protect reasonable expectations of confidentiality. However, PECO New Home Rebates is subject to public oversight and audit and therefore neither PECO nor PSD can guarantee that any confidential program data or other confidential information received from Participating Rater or Participating Customer will remain confidential. Neither PSD nor PECO shall have liability to Participating Rater or any other party resulting from any public disclosure of data or materials.
Rater shall defend, indemnify and hold PSD and PECO and its respective affiliates, officers, directors, advisers, consultants, representatives, agents, successors or assigns, counsel and employees (“Indemnified Persons”) harmless from and against any and all claims, demands, causes of action, suits and other litigation and related damages, losses and expenses, violation of any laws, or failure to maintain any licenses or permits, including but not limited to attorney’s fees arising out of or in connection with Participating Rater’s performance of its obligations hereunder, or sales, installation or performance of equipment sold under PECO New Home Rebates. Participating Rater shall reimburse the Indemnified Persons for all expenses, including but not limited to attorney’s fees paid or otherwise incurred in connection with any and all debts, demands, actions, causes of action, suits, accounts and/or covenants that enforce the provisions of this paragraph if either Participating Rater’s or Participating Rater’s insurer refuses to so defend, indemnify or hold the Indemnified Persons harmless as provided above.
PECO New Home Rebates’ requirements, eligible equipment and incentives are subject to change at any time.
By clicking agree below, I certify that I have read and understood this agreement and thereby agree to the terms and conditions detailed herein. I have the authority to enter into this Agreement on behalf of my company.